Please quote your continental shoe size when ordering your DUO boots. We don’t yet offer half sizes so if you are between sizes please decide whether to go up or down according to your chosen style.
To see shoe sizes conversion in Continental, UK, USA and Australian sizes, please see below:
I have wide/narrow feet, will your boots fit?
We craft our boots with a standard C fitting shoe in calf widths of 30-40cm. In calf widths 40-50cm we increase to a slightly wider shoe fitting. If you are unsure, please call us on 0845 070 5588 or email us firstname.lastname@example.org and we can advise on styles that might suit your foot best.
I have wide/narrow ankles, will your boots fit?
The size of the ankle on many of our boots changes with the size of the leg and the foot. This offers you the kind of fit you would otherwise only find on a bespoke pair of boots. In most cases we can get the right fit for you first time. However, if your experience is that your ankles are particularly large or slim compared to your calves, please contact us with your ankle measurement before you order, so we can suggest styles that may fit your leg shape better.
I am buying from DUO for the first time, is there anything I should bear in mind?
Slim heels - when buying a pair of boots or shoes with a slim heel, the pressure exerted on the heel is significant and the curvier the wearer, the quicker the rubber ‘heel tip’ will wear out. If you plan to wear narrow heeled boots/shoes over extended periods of time, be aware that you will need to replace the heel tips regularly and before the tips wear completely.
Pointed styles - these boots or shoes can wear more quickly at the toe-piece. The tips should be replaced when they begin to look worn.
Ankles - there needs to be space between your ankle and the boot to allow for freedom of movement. If they were made too tight in this area they would not be wearable, so expect some space.
For answers to other frequently asked questions or help and advice on our fitted boots please visit our Help & FAQ section.
Alternatively, pick up the phone and call us on +44(0)845 070 5588 or email us and we’ll be happy to help.