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HELP & FAQS

 

HELP & FAQ: STAYING IN TOUCH > CUSTOMER SERVICES

What are your Customer Service helpline opening times? ▸

You can contact our Customer Service team by telephone at 0845 070 5588. Our opening hours for phone lines are 09.30 – 17:30 Monday-Friday.

Alternatively, you can email us here.

The current time in the UK is 11:11.

Which Bank Holiday dates are your Support Hours closed? ▸

Our Support Hours are closed on all UK Bank Holidays, which include:

01st January 2013 (New Year’s Day)
29th March 2013 (Good Friday)
01st April 2013 (Easter Monday)
06th May 2013 (Early May Bank Holiday)
27th May 2013 (Spring Bank Holiday)
26th August 2013 (Summer Bank Holiday)
25th December 2013 (Christmas Day)
26th December 2013 (Boxing Day)
01st January 2014 (New Year’s Day

What time zone are you in? ▸

We are based in Somerset, England, which is in time zone GMT+0 for part of the year and BST for part of the year. The current time in the UK is 11:11.  

CONTACT US
  • 0845 070 5588
  • Alternate Number: 01373 468180
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