Help & FAQs > Staying in touch > Customer Services

What are your Customer Service helpline opening times? ▼

You can contact our Customer Service team by telephone at 00800 3862 6687. Our opening hours for phone lines are 09.30 – 17:30 Monday-Friday.

Alternatively, you can email us here.

The current time in the UK is 07:43.

Which Bank Holiday dates are your Support Hours closed? ▼

Our Support Hours are closed on all UK Bank Holidays, which include:

29th August 2011 (Summer Bank Holiday)
26th December 2011 (in lieu of Christmas Day)
27th December 2011 (in lieu of Boxing Day)
02nd January 2012 (in lieu of New Year’s Day)
06th April 2012 (Good Friday)
09th April 2012 (Easter Monday)
07th May 2012 (Early May Bank Holiday)
04th June 2012 (Spring Bank Holiday)

For our Store opening times, please click here.

What time zone are you in? ▼

We are based in Somerset, England, which is in time zone GMT+0 for part of the year and BST for part of the year. The current time in the UK is 07:43.  

Contact us