Customer Comments
See all our customer comments below.
February 2011
Very patient and helpful, clearly identified my style and was very complimentaryJanuary 2011
1
Excellent service staff very helpful and friendly. Wonderful to have fittings for bigger calves.
2
Fantastic service, fantastic boots. Great store/service all round.
December 2010
1
I received my Duo boots today, after only a few days waiting. I am so pleased with them. They are just what I needed and wanted. No more running after right sized boots.
2
Just to thank you for such fantastic service! I ordered my boots on Saturday afternoon using the Express Delivery Service. Due to the weather conditions I didn't expect to receive them so quickly, I would have been happy just to receive them before Christmas. They arrived this morning at 8.00am!!! Fantastic service and fantastic boots!
November 2010
I received my ordered boots today and am ecstatic!! Finally, a pair of classy boots, that fit absolutely perfectly. Thank you so much. Am also impressed by the speedy and efficient service and mailing system.Thanks again- I shall definitely order from you again.
October 2010
1
Boots arrived exactly as mentioned and I'm delighted with them. Feel a bit down at present as have chest infection and their arrival cheered me up no end. This is my second pair from your company and even though I love my other pair (Bern black leather), the Wisteria boots seem to come up slightly smaller which is good news for me as my shoe size is really 34. Thanks again. Have added a short review on your site.
2
My boots arrived today. I opened the box excitedly but scared I’d be disappointed. I loved the look of them, exactly as pictured on your site. But when I slipped them on it was unbelievable. For the first time ever I have footwear that fit like a dream. I don't think I’ve ever put my feet into something so well fitting and they zip all the way up my leg without pinching or straining. I've been looking at your site for over a year wrestling with spending so much on myself, but I can honestly say they are worth every penny. I can't tell you how thrilled I am. I'll be wearing them to work tomorrow and may never take them off!!! Thank you for an excellent service and product.
September 2010
1
Just thought I'd email and let you know how happy I am with the fantastic boots that I ordered recently! I thought the service was impeccable from start to finish. My parcel even arrived to me in Australia in 4 days!!
2
I have just received my boots (which I love!) in less than two business days since I ordered them. Unbelievable! I can't get things sent to me within New Zealand in that short a time. So a big congratulations to the Duo team. Top customer service, lightning fast delivery and a quality product that will last!
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05 November 2007
Yesterday my daughter and I made a journey to your Bath shop for the first time, both of us having wider feet and calves. I also have the added complication of arthritis. We were served by Kate who showed much patience to and froing with boots and shoes. We left the shop with 3 pairs of boots between us and a pair of shoes each. After awful visits to other shoe shops leaving with nothing or shoes we will never wear it was a revelation! Many thanks must go to Kate for her customer service and we will certainly be calling on you in the future. Thank you for a successful shopping trip and a pair of T-bar shoes to die for!