The information here is designed to help get you the right fit first time. To speak to a person who really knows what they are talking about, pick up the phone and call +44(0)845 070 5588 or email us here. We are here to help.


Taking a few minutes out of your day to measure yourself carefully and accurately will ensure we get the right boots or shoes to you first time. Simply choose whether you are measuring for boots or for shoes, and follow the instructions on the right.

Now that you have your measurements, select your corresponding width; ‘narrow’, ‘standard’ or ‘wide’.  Click ‘SEARCH’ and we'll show you everything that will fit you.

We have expanded our fit range so now measuring your feet couldn’t be easier. Here’s how…


Click to play our Fitting Guide videos for boots and shoes.




Take a fabric tape measure and place it on the floor cm side down (Tip: a piece of string and a ruler will do the job just as well!) Alternatively, download and print a measuring tape here.
 

  • Put your foot flat and stand firmly on the tape measure. 
  • Measure around the circumference of your foot at its widest point. This is usually from the bone just below your big toe, to the bone below your little toe (N.B. The tape measure should be at a slight angle).
  • Make a note of your measurement. Foot size can vary, so please measure both feet and use the wider measurement.
  • In the Search by Size, click on your continental foot size and then choose your corresponding width fitting; ‘narrow’, ‘standard’ or ‘wide’.  E.g. if you are a foot size 37 and your feet measure 21.5cm then you would be ‘narrow’.



DUO tips:

  • If you usually wear socks or tights with your shoes, wear them when you measure your foot width.

I’m not sure of my shoe size?
Please quote your continental shoe size when ordering your DUO boots or shoes. We don’t yet offer half sizes so if you are between sizes please decide whether to go up or down according to your chosen style.











Still not sure which to choose? Pick up the phone and call us +44 (0)845 070 5588


I am buying from DUO for the first time, is there anything I should bear in mind?
 
  • Narrow heels - when buying a pair of boots or shoes with a narrow heel, the pressure exerted on the heel is significant and the heavier the wearer, the quicker the rubber ‘heel tip’ will wear out. If you plan to wear narrow heeled boots/shoes over extended periods of time, be aware that you will need to replace the heel tips regularly and before the tips wear completely.

  • Pointed styles - these boots or shoes can wear more quickly at the toe-piece. The tips should be replaced when they begin to look worn.