KENSINGTON

Look chic and stay comfy. Kensington really is the perfect pump, returning this season in fabulous new colours and textures. The flexible sole makes this versatile wardrobe staple incredibly comfortable. When you just can’t face heels, choose Kensington for everyday elegance.

Care Advice

Patent leather care - to keep your patent DUO boots or shoes looking their shiny best, remove marks with a damp cloth, and polish them with a soft, dry cloth.

Shipping info for: United Kingdom

To change your delivery country, please use the change link on the top of this page.

For deliveries to the UK you may select between 'Standard’ and 'Express' options. Set your choice in the Shopping Bag.

Standard delivery orders to the UK
In stock goods are delivered within 7 working days of the date we receive your order. If you are not in when the courier tries to deliver your parcel, delivery will be attempted with a neighbour, or left in a secure safeplace. If this is not possible, a calling card will be left, for you to re-arrange a convenient delivery time. There is also the option for you to specify your own delivery instructions to give to the courier, such as a preferred neighbour or safeplace location. A neighbour will be tried as a first point of call. Please note the specified safe place must be within 100 metres of the delivery address and once the item has been delivered to the safe place, it is no longer covered by the carrier’s insurance and is therefore your responsibility.

Boot Trees are free of charge to deliver within the UK. If they are in stock, boot trees are delivered within 5 – 7 working days. We are sorry to say that boot trees are not yet available for delivery outside of the UK, and cannot be delivered to BFPO addresses.

Express delivery orders to the UK (24 hour delivery)
BOOTS (per pair) @ £10.00 (UK only)
SHOES (per pair) @ £8.00 (UK only)

Please note this service is not available to BFPO delivery addresses. Boot Trees cannot be sent via Express Delivery.

We work our socks off to get the right fitting pair of shoes or boots to you first time. If for any reason you want to return or exchange your DUO goods, please do so within ten days of receipt. Full instructions on how to return your goods are printed on your purchase receipt.

Please note that the cost of returning goods to DUO is borne by you, and everything must be returned unworn and undamaged in the original packaging with the original purchase receipt. For more boring but essential information please read our returns and refund policy.