Want to find out more about DUO people, learn how we give back and see what we’re contributing to the local and wider communities? Take a look at what we’ve been up to most recently.
Meet the team behind your favourite footwear brand.
WHERE WE WORK: FROME
DUO HQ is located in the Town of Frome; it’s the 4th biggest town in Somerset. With Frome Festival, the ‘Cheese Show’ (sounds odd but trust us it’s a big deal around here), the picturesque Catherine Hill and numerous curiosity shops, galleries, cafés and vintage emporiums, it’s a real joy to work somewhere so unique and interesting (a bit like DUO really). Yet with all this it’s still small enough to find parking costing less than 50p an hour.
Here at DUO we really like to get involved in our local community and have done so in various ways over the years including: judging fashion competitions at the local college, running races and triathlons, giving boots to fashion shows and Captain Hook got a particularly fetching pair of over the knees for the local panto. Frome is pretty cool in our book.
Famous people from Frome: Jenson Button, Lois Maxwell AKA Miss Moneypenny, James Bond films 1962-1985.
What it's like to work for DUO
HR & Talent Development Manager
Age: 42 years old
Calf size: 34 cm
Favourite DUO style: Marcelle in tan
Q: Whats your role about?
I'm responsible for providing HR support and guidance for the business, which includes tackling everything from day to day queries on contracts and keeping our policies and employee handbook up to date, to mapping out the strategic direction of HR in order to support the company's growth plans for the next five years. I also design and deliver in-house bespoke training solutions ranging from personal development courses on topics like time management and assertiveness, to company-wide initiatives like the manager development programme.
Q: What did you do before you joined DUO?
I worked for Virgin Media for nine years and prior to that NatWest Bank for five years, specialising in training and development and business partnering roles. After my daughter was born and before joining DUO, I also spent some time working for a company specialising in manager development training called gofastforward, based in Edinburgh.
Q: What inspires you to come into work every day?
I love the variety and challenge of always having new things to focus on, continuously broadening my own knowledge and skills and really feeling that what I do makes a difference to people and has an impact on the organisation as a whole.
MEET THE TEAM: CUSTOMER SERVICES
Customer Service Advisor
Age: 40 years old
Calf size: 32 cm
Favourite DUO style: Iman Black Snake Suede shoes
Speaks: French and English (and some knowledge of German and Spanish)
Q: What did you do before you started at DUO?
I moved to England from France 16 years ago, working as a French teacher and Head of Languages in a secondary school. I am now 40 and wanted a new challenge. I have always had an interest in fashion and retail and DUO is the perfect place for this new experience. I knew about DUO as I bought my first pair of DUO shoes in 2002 for my wedding.
Q: What do you like about the UK?
I love the Victorian architecture and cream teas!
Q: What do you like best about your job?
I love the vibe of the company, trendy and ensuring we only give the very best to our customers.
WORK WITH US
Feel you could bring your talent and energy to bear on DUO products? Want to make your mark at a fast-moving fashion brand? Do you have the right sales, service, merchandising, design or marketing skills to make the most of a multi-channel retail environment? Then we'd love to hear from you.
E-COMMERCE ANALYST - HEAD OFFICE (12 month maternity cover contract, starting 20 April 2015)An exciting opportunity to join the e-commerce team as our e-commerce analyst to build, deliver and analyse online marketing email campaigns to DUO’s subscriber database. This role requires a very high level of accuracy and we are looking for someone with a natural ability to use web based systems to gather and analyse data, you will need to be confident in not only compiling data but you will also need to have the skills to create clear reports to assist the e-commerce managers in making decisions.
For more information or to send us a copy of your CV, please contact email@example.com(no agencies please).
FULL AND PART TIME SALES ASSISTANT - EDINBURGH STOREExperienced and enthusiastic retail sales assistants required for our Edinburgh store. You will provide a first class and unique experience, guiding our customers through our collection and finding their perfect DUO Fit.
If you have previous retail experience with a passion for good service, please send a copy of your CV to firstname.lastname@example.org (no agencies please).
Supervisor – London Store (Fixed Term Contract)Fantastic opportunity for an experienced and enthusiastic retail supervisor to join our London Store. You will provide a first class and unique experience, guiding our customers through our collection and finding their perfect DUO fit. Whilst demonstrating exemplary behaviour in store to provide a role model for our Sales Assistants and deputising in the absence of our Store/Assistant Store Manager.
For more information or to send us a copy of your CV, please contact email@example.com (no agencies please).