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DUO COMMUNITY

Want to find out more about DUO people, learn how we give back and see what we’re contributing to the local and wider communities? Take a look at what we’ve been up to most recently.

DUO PEOPLE

Meet the team behind your favourite footwear brand.

CANINE CAPERS

The undoubted ‘boss of the office’ is Sala, a 3 year old Jack Russell who resides in the DUO marketing department.

Sala always casts her eyes over the new collections and gives them a ‘woof’ of approval. She has joined in the excitement of our new website launch by spending most of the time fast asleep in her specially made shoe box bed!

We’re only a little bit jealous!

THE DUO GIRLS

Our DUO Girl Illustrations were created by Illustrator Charley B while sat at her cosy little desk, surrounded by sweet jars overflowing with colours, gem-like phials of ink, pots bursting with glitter and paint brushes every size you could imagine.

She fell in love with Illustration from a very early age, taking inspiration from fashionable characters with quirky style, preferably with a small dog in tow as you will see by her Greetings Card range 'The Skinny Pins' which are available in Boutiques all over the UK. See Charley's blog here.

QUEENS AWARD FOR INTERNATIONAL TRADE

Here at DUO we are justifiably proud of our Queen’s award for International Trade. Announced on Her Majesty’s birthday, the Awards are the UK’s highest accolade for business success. They are made each year by The Queen, on the advice of the Prime Minister, who is assisted by an Advisory Committee.

DUO’s CEO Nick Sinfield commented: “To receive an award in Jubilee year seems extra special, and to have responded so positively to the government’s call to action on exports leaves us in no doubt of our contribution to the wider economy. At the same time we’re proud to have fostered so many new relationships with European customers through a period of instability in the Eurozone – it reflects very well on our unique blend of style and tailoring."

Our award takes pride of place in our offices in Frome, Somerset.

 
WORK WITH US

Feel you could bring your talent and energy to bear on DUO products? Want to make your mark at a fast-moving fashion brand? Do you have the right sales, service, merchandising, design or marketing skills to make the most of a multi-channel retail environment? Then we'd love to hear from you.

CURRENT VACANCIES
FULL TIME ASSISTANT MANAGER
London Store Experienced and enthusiastic Assistant Manger required for our busy London store. You will help oversee and manage all aspects of store operations with a focus on driving sales and ensuring DUO exceeds customers’ expectations by providing a first class and unique service for a memorable shopping experience every time.

If you have previous retail management experience and a passion for good service, please send a copy of your CV to jade.kearns@duoboots.com (No agencies please)

WEB DEVELOPMENT MANAGER
Your role will be to assist in the ongoing success of online trading for this dynamic retailer through the delivery of first class web development, working with in-house and third party design and development resources to deliver secure, resilient, scalable and cost effective online retail platforms.

You will have a passion for the web, and for helping to deliver remarkable online experiences for web users and customers, while driving this exciting and dynamic brand forwards. You will be someone who naturally stays up to date with all of the latest in the world of web development and online retail and keeps your finger on the pulse of relevant developments so that you can translate these into ideas to bring into this dynamic environment. You will take real ownership and pride in your role, and be someone who enjoys actively influencing decision making across the team.

For more information or to send a copy of your CV, please email vacancies@duoboots.com (No agencies please)
 
ETHICS, SOURCING AND CHARITY

We’re strong advocates that how we operate behind the scenes reflects in the service and products we offer our customers. And if what happens backstage at your favourite fashion brand is as important to you, here’s a short selection of insights to the way we work.

PRODUCTION AND SOURCING

We work in partnership with a small number of family-owned independent European factories. It’s rare in footwear to work this way, but our long-standing relationships bonded on trust, openness and continuous development remain key to delivering innovative and inspiring ranges season after season.

At least one member of the DUO team visits our factories every 6 weeks. Spending so much time with the artisans who carefully handcraft our shoes means we can be sure what ends up on your feet and legs comes with the hallmarks of DUO quality and care. We also collaborate with component and leather suppliers to unearth the most interesting textures, long-lasting componentry and on-trend colours available each season.

Taking this close an interest in the production of a DUO shoe or boot helps ensure each pair becomes a soundly manufactured investment piece that lasts.

CHARITY

For 3 years we’ve supported Winston’s Wish, a niche Cotswold-based charity that provides support to children and families of bereaved parents. Our fundraising has given over 20 children the chance to better cope with the loss of a mum or a dad, transforming their lives in both the short and long terms. We’re very proud of our achievements and the association we have with the Winston’s Wish team.

We’ve also recently begun to support Unseen UK, a Bristol-based charity established to challenge human trafficking at all levels. We support up to 45 women rescued by the charity each year in providing them with footwear for the next phase of their difficult lives.

And finally, as with all footwear and clothing retailers, we do end up with some stock we cannot sell (for example, where there are minor faults). When this happens, we donate it to In-Kind direct, a charity that then distributes stock for free to those who need it. The range of beneficiaries is extraordinary and it gives us a great sense of satisfaction to see each pair of DUO shoes going to a good home.

COMMUNITY

Where we feel we can positively support our communities in-store and at our Head office in Somerset we willingly lend our support. From providing footwear for fashion shows to lending advice to budding business-people to sharing experiences with creative minds, it’s important to us that our own talent impacts beyond our walls and takes the chance to offer something in return to local communities.

SPIRIT

We asked our own teams to write down what they believe encompasses the spirit of the company. Here are some of their thoughts:
A positive mental attitude.
Always looking to improve.
Supporting others, showing empathy and having awareness of other’s emotional needs.
Having patience, showing respect for other people’s work, aspirations, welfare and abilities.
Being fair, trustworthy and honest.
Being open to feedback from others.
Going the extra mile.
Being thorough and conscientious.