Please quote your US shoe size when ordering your DUO boots on this website. We don’t yet offer half sizes so if you are between sizes please decide whether to go up or down according to your chosen style.
Because our products are made in Europe, please be aware that when your order arrives with you, the product will be stamped with the continential size, and you will see the continental AND US sizing on the despatch information that comes with your order.
To see shoe sizes conversion in US, UK, Continental and Australian sizes, please see below:
I have wide/narrow feet, will your boots fit?
In calf widths of 30-40cm our boots come in standard shoe fitting. In calf widths 40-50cm we manufacture the boots with a slightly wider shoe fitting.
There are certain styles and shapes that are better suited to a slightly wider/narrower foot, so please consult us if you have a particular style in mind.
If you need further advice, give us a call or email us here
and we will be happy to advise on styles that might suit your foot. Opening hours for phone lines are 09:30 to 17:30 Monday to Friday - UK time.
I have wide/narrow ankles, will your boots fit?
The size of the ankle on many of our boots changes with the size of the calf and the foot, and the style of the boot. In most cases we can get the right fit for you first time. However, if your experience is that your ankles are particularly large or slim compared to your calves, please contact us
with your ankle measurement before you order, so we can suggest styles that may fit your leg shape better.
If you need further assistance, give us a call or email us here
. We will be happy to advise on styles that might suit your ankles. Opening hours for phone lines are 09:30 – 17:30 Monday to Friday - UK Time.
I am buying from DUO for the first time, is there anything I should bear in mind?
Narrow heels (such as stiletto) - when buying a pair of boots or shoes with a narrow heel, the pressure exerted on the heel is significant and the heavier the wear, the quicker the rubber ‘heel tip’ will wear out. If you plan to wear narrow heeled boots/shoes over extended periods of time, be aware that you will need to replace the heel tips regularly and before the tips wear completely. Replacing the heel tips with a metal tip would make your boots more hardwearing.
Pointed styles - these boots or shoes can wear more quickly at the toe-piece. The tips should be replaced when they begin to look worn.
Ankles - expect your boots to crease around the ankle over time. There needs to be space between your ankle and the boot to allow for freedom of movement. If they were made too tight in this area they would not be wearable.
If you are buying online - it is very easy, just select your shoe size and calf/foot width from the homepage here
or the boots page here
and hit search. The website will show you everything that is in stock in your size at that moment. If you have any questions we’re here to help so please email us here
or call us. Opening hours for phone line are 09:30 – 17:30 Monday to Friday UK Time.