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FAQs

Returns

For UK returns options please click here.

Full instructions on how to return your product will be outlined on the despatch note. Or see here.

You can drop off your online purchase to our Bath Store where it will be returned to our warehouse and a refund will be processed. Please note the shop staff will not be able to action a refund on site. If you would like an alternative style or size, you will need to place a new order.

Yes, our returns policy is the same for full price and sale items. Click here for more information.